Store & Tool Integrations
Connect Talk2Site directly into your e-commerce platform, calendar booking flow, analytics stack, and CRM automations.
Supported Native Integrations
Direct connections with your existing tech stack
Shopify & WooCommerce
Live 2-way catalog sync. AI checks variant stock, pricing, and shares direct checkout links in chat.
Google Calendar Booking
Real-time 2-way availability sync. Visitors schedule meetings and get Google Meet links automatically.
Google Analytics 4 (GA4)
Stream visitor chat opens, messages, and captured leads directly into your standard GA4 funnels.
SMTP Lead Alerts
Send instant lead notification emails to your sales reps and send branded confirmations to visitors.
Step-by-Step Configuration Guides
Clear setup steps to connect each service inside your Talk2Site agent dashboard.
1. E-Commerce Catalog Sync (Shopify & WooCommerce)
Allow your AI agent to browse live inventory, answer questions about product features, check variants, and share direct purchase links in conversation.
How to Connect:
Navigate to your Agent Dashboard -> Integrations tab.
Select 'Shopify' or 'WooCommerce'.
For Shopify: Enter your myshopify.com URL and approve permissions, or paste a Custom App Admin API Token.
For WooCommerce: Enter your Store URL, Consumer Key, and Consumer Secret from WP Admin -> WooCommerce -> Settings -> Advanced -> REST API.
Click 'Sync Catalog'. Your entire product portfolio, descriptions, and stock quantities are instantly indexed.
Included Capabilities:
- Real-time price & variant lookup during conversations
- Zero hallucinations — only recommends in-stock items
- Generates direct store product links inside chat bubbles
- Automatic scheduled catalog re-indexing
2. Google Calendar (2-Way Appointment Booking)
Let prospects and website visitors schedule meetings, discovery calls, or consultations directly inside the chat window without visiting Calendly or another page.
How to Connect:
Navigate to Agent Dashboard -> Integrations -> Google Calendar.
Click 'Connect Google Calendar' and authenticate via Google OAuth.
Select your primary booking calendar and set your working days, hours, and default meeting length (e.g. 15 or 30 mins).
In your Prompts tab, instruct the AI: 'Whenever a visitor expresses interest in a demo, offer to book a meeting.'
When a visitor requests a time, the bot displays open interactive slots in their local timezone and confirms the booking.
Included Capabilities:
- Real-time 2-way availability check prevents double-booking
- Automatic timezone detection for international visitors
- Automatically creates Google Meet link for confirmed events
- Sends calendar invitations to both the visitor and host
3. Google Analytics 4 (GA4 Conversion Tracking)
Track chatbot engagement, question volume, and lead generation conversions directly inside your standard Google Analytics dashboards.
How to Connect:
Navigate to Agent Dashboard -> Integrations -> Google Analytics.
Enter your GA4 Measurement ID (format: G-XXXXXXXXXX).
Toggle 'Enable Event Tracking' to ON and click 'Save Settings'.
Test by opening the chat widget on your site and checking Google Analytics -> Reports -> Realtime.
Included Capabilities:
- Dispatches standard GA4 events: t2s_chat_opened, t2s_message_sent, t2s_lead_captured
- Attributes conversions back to Google Ads, organic search, or social campaigns
- Zero custom JavaScript needed — works with your existing Google Tag
- Enables custom conversion goals in Google Ads
4. Email Service (SMTP Lead Notifications)
Configure your company SMTP server or presets (Gmail, Outlook, Yahoo) to dispatch instant lead alert emails to your sales reps and confirmations to visitors.
How to Connect:
Go to Agent Dashboard -> Integrations -> SMTP Email.
Choose your email provider preset (Gmail, Outlook 365, Yahoo, or Custom SMTP).
Enter your SMTP host, port (587 or 465), username, and app password.
Provide the recipient email address for incoming lead alerts.
Click 'Send Test Email' to verify delivery, then click 'Save'.
Included Capabilities:
- Real-time email alert within 5 seconds of lead submission
- Full lead transcript, contact info, and AI summary included in the email
- Branded automated confirmation email dispatched to the visitor
- TLS / SSL encrypted transport for enterprise compliance
5. Universal Webhooks (Zapier, Make, CRMs)
Broadcast signed real-time JSON payloads to Zapier, Make, HubSpot, Salesforce, Slack, or your custom API endpoints whenever a lead is captured.
How to Connect:
In Zapier, Make, or your CRM, create a Webhook trigger to generate an ingest URL.
In Talk2Site Dashboard -> Integrations -> Webhooks, paste your Webhook URL.
Select desired event triggers (lead.created, conversation.ended).
Optionally copy your Webhook Signing Secret to verify cryptographic HMAC-SHA256 headers.
Click 'Send Test Payload' to confirm your workflow triggers successfully.
Included Capabilities:
- HMAC-SHA256 signature verification in X-Talk2Site-Signature header
- Instant background event dispatch with automatic retry logic
- Full JSON payload containing lead attributes, conversation transcript, and timestamp
- Detailed delivery log history with HTTP response status codes
Need Custom CRM or API Integrations?
Connect your Talk2Site agent to internal databases, custom ticketing systems, or proprietary webhooks with the help of our technical support team.