Built on
Trust & Transparency
Talk2Site is designed to protect customer data across AI features, integrations, and billing workflows.
Application Security
- Token-based authentication and role checks
- Input validation and secure backend routing
- Rate limiting and abuse protection
- Secure credential handling for third-party connectors
- Audit-friendly operational logging practices
Infrastructure & Data
- Cloud-hosted infrastructure with strict access control
- Tenant-isolated vector storage for retrieval context
- Secure database access and backup strategy
- Controlled service-to-service communication
- Continuous monitoring for reliability and incidents
Encryption & Transport
- Encrypted transport for client and integration traffic
- Protected storage for sensitive system metadata
- Secure OAuth flows for Google integrations
- SMTP credential protection during configuration
- No deliberate exposure of secrets in logs
Compliance and Integrations
How we handle third-party integrations and sensitive platform workflows.
Secure Payments
Payment flows are handled by trusted processors. Talk2Site does not directly store raw card data.
AI Data Privacy
Your uploaded and crawled business context remains scoped to your workspace and is not shared across tenants.
Google API Integrations
Google Calendar and Google Site Analytics use OAuth authorization with least-privilege scope usage for requested features.
SMTP & Messaging
SMTP integrations are configured by workspace owners and used to send approved workflow notifications and follow-ups.
Smart Lead Capture
Lead capture activates through configured workflows and can be enabled or disabled per agent.
AI Summary
Summaries are generated to support follow-up actions and are kept within your workspace data boundary.
Analytics Visibility
Analytics data is displayed for reporting context and can be disconnected at any time by the workspace owner.
Found a Vulnerability?
We follow responsible disclosure. If you identify a security issue, contact us immediately so we can investigate and remediate quickly.