How can we
help you today?
Search our knowledge base or get in touch with our expert team.
Email Support
For account, billing, and technical questions.
Help Center
Browse guides, setup help, and troubleshooting tips.
Search Help
Look up articles and common questions instantly.
Documentation & Resources
Self-serve resources to help you build faster.
Documentation
- Getting Started Guide
- Dashboard Walkthrough
- Integration Tutorials
- Best Practices
Video Tutorials
- Creating Your First Chatbot
- Training with Content
- Customizing Appearance
- Advanced Features
Community
- User Discussions
- Feature Requests
- Success Stories
- Tips & Tricks
Troubleshooting
Common solutions to get you back on track.
Chatbot not responding accurately
Check your training content quality and ensure proper chunking settings in the dashboard.
Integration not working
Verify authorization, connected account permissions, and redirect URLs. Reconnect the integration from dashboard settings if needed.
Google Analytics is not showing data
Confirm GA4 property access, verify your connected website URL, and reconnect analytics permissions with the correct Google account.
Lead capture flow is not triggering
Enable Smart Lead Capture for the agent, then verify prompt rules and lead form fields in your feature configuration.
Slow response times
Optimize your content size. Large PDFs may take longer to index initially.
Widget not loading
Check your embed code placement. Paste the script tag right before the closing </body> tag (or inside the <head> tag) of your website.
Cancel or manage my subscription renewal
Paid plans are auto-renewing subscriptions. You can cancel future renewals from PayPal (USD) or Razorpay (INR) subscription settings. If you are stuck, email support with your account email.
Still stuck?
Open Support Ticket