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Training AI
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Troubleshooting
Common solutions to get you back on track.
Chatbot not responding accurately
Check your training content quality and ensure proper chunking settings in the dashboard.
Integration not working
Verify authorization, connected account permissions, and redirect URLs. Reconnect the integration from dashboard settings if needed.
Google Site Analytics is not showing data
Confirm GA4 property access, verify your connected website URL, and reconnect analytics permissions with the correct Google account.
Lead capture flow is not triggering
Enable Smart Lead Capture for the agent, then verify prompt rules and lead form fields in your feature configuration.
Slow response times
Optimize your content size. Large PDFs may take longer to index initially.
Widget not loading
Check your embed code placement. It must be inside the <head> tag of your website.
Cancel or manage my subscription renewal
Paid plans are auto-renewing subscriptions. You can cancel future renewals from PayPal (USD) or Razorpay (INR) subscription settings. If you are stuck, email support with your account email.
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